FAQ / POLICIES
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Please arrive with clean face and free from mascara. We prefer a light moisturizer before your appointment. Please heavy moisturize days prior your event to help the makeup glide better. Please arrive for your services on time. Please consider our guests who may be scheduled after you. We also recommend you exfoliate days before. We also suggest brow waxing prior your appointment. Dermaplanning is suggested too.
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Pricing will be charge per hour if styling and / or extra hair takes more than 1 hour. Price depends on hair length, intricate design, thickness, tease, volume, curls setting, extension styling, and placement. There is an extra charge if a client has extra-long, thick, voluminous hair. We do not provide extensions. Any kind of extension placement +$50.
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We are a professional makeup studio with the highest standards in impeccable makeup application and sanitation. Our makeup kit has everything we need to create magic. We are able to match any skin tone and work with any makeup product. Be sure that your glam is in great hands with high end products. You can bring your favorite lipstick.
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Yes, you can request a specific artist for your glam! Please note that there will be an additional $50 fee to accommodate scheduling and make the necessary adjustments to ensure your preferred artist is available.
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We do not wash hair at the studio. We just style dry hair as desired. For up dos and curls we recommend arriving with one day dirty hair, air dry or blow dried, because hair has more grip. If you would like to do a round brush blow dry, you can arrive with wet hair or clean hair and we wet each section.
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Yes, lashes are included on all of our makeup applications. We have several styles to choose from to fit your eyeshape, personality, glam, and style. We´ve got you! We´ll never charge for lashes; luxury lashes included too.
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You can definitely book a trial to test out how your makeup and hair will look for your WOW moment. Please bring inspo makeup pics of your desired look, a picture of your dress, and we’ll go from there. Trial appointments are booked as an additional service and are not included in our pricing. Trials are available for anyone receiving services on wedding day and are the same price as their makeup application. description
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Our studio is open from 8am-6pm, Monday to Sunday. If you need an appointment before 8 am or after 6pm, an after-hours fee will apply. The fee is $50 per hour before opening / after closing Monday - Thursday and $75 for Friday to Sundays.
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Please arrive on time for your appointment and consider our guests who may be scheduled after you so we can keep a timely schedule for all our clients. A late fee of $25.00 will be charged for 10 minutes of delay when a client is late for the scheduled time or is schedule makeup exceeds allotted time because of client´s delays like pausing for phone calls. Artist will state the times late fees will begin and the amount charged and will be approved by client. We reserve the right to cancel your appointment after 10 minutes late even if you call to let us know you are going to be late. Your makeup appointment is a pamper session for you, we do not want to rush your gorgeous makeup and make the next client late. Please arrive on time and plan your parking.
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Appointment deposit is nonrefundable and non transferable. No rescheduling is allowed. Upon a no-show, your deposit is considered a No-show fee. Cancelled appointments can not be reschedule.
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A non-refundable non transferable booking fee $25 is required for appointments (except bridal contract) at the time of scheduling to confirm and save your appointment. Deposit is due the day of your request. The deposit will be applied to your balance due at the end of your makeup and / or hair appointment. We work on a first come, first serve basis.
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Appointments without a deposit will be change without notice and be cancelled by the end of the day of scheduling. We require 1 deposit per client.
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The sooner the better. It’s best to schedule your appointment as far in advance as possible. You might be surprised at how quickly our calendars fill up and the most demanded times of the day get booked pretty fast, specially on wedding season.
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We do not take walk-ins. We work by appointments 24 hrs at least in advanced.
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We are skilled in all ethnicities and backgrounds. Please visit our Gallery, Bridal Gallery, or IG highlights with photos from previous clients. Also check our reviews from raving clients that got perfectly matched and shared their experience.
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We are skilled in all ethnicities and backgrounds. Please visit our Gallery, Bridal Gallery, or IG highlights with photos from previous clients. Also check our reviews from raving clients that where very satisfied with our technique on monolid eyes.
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We accept cash, credit card will automatically apply 5% transaction fee, Zelle, Venmo, and Cash App. No checks, no Paypal.
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We do not offer discounts or run promotions for our valued clients. We strive to provide exceptional service and quality makeup and hair artistry at competitive rates for all our customers of any group size.
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Send us an email hello@backstage.life